
Our Counsellors
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Our team of clinical counsellors are passionate about providing the highest level of therapy. They have a wide range of training and expertise and our Director of Clinical Services will find the best match for you based on your needs. Registered Clinical Counsellors are available at $140 per session and/or if you have extended health benefits.
Panida Pongpanich
MSC, MOCC, RCC

Clinical Counsellor
Stephanie Hayes MA, RCC
Stephanie has a compassionate and collaborative approach in her work with individuals, couples, and families. She has a certificate in addictions-informed health counselling. She has completed level one training in the Bader-Pearson Developmental Model of Couples Therapy. Stephanie works with a variety of challenges, including addictions, trauma, anxiety, depression, grief and loss, relationships, and parenting. In response to the needs of each client, she utilizes several therapeutic methodologies, including cognitive behavioural therapy, dialectical behavioural therapy, and Bowen family systems theory. She guides individuals to recognize and enhance their strengths and to draw on the resilience that they will need to navigate the process of change with confidence and hope.

Counsellor
Dorothy Meier MA, CCC
Dorothy is a certified counsellor with CCPA who has an extensive background as an educator and counsellor. She has worked in various settings including schools, Brief Therapy Clinics and doing EAP work. She has a keen interest in children and parenting, endeavoring to ease the stress and anxiety that is all too common with our busy lifestyles. Using a combination of reframing negative thoughts and tapping into our neglected sense of mindfulness, she hopes to restore a balance to life and its many challenges. She believes in allowing children to express themselves freely through play therapy and uses a child- centered approach which empowers them. She is passionate about helping adults and children alike and is adept at employing several modalities. Dorothy believes that bringing awareness to our unhealthy patterns while encouraging steps towards positive change, is the basic premise behind the process.

Clinical Counsellor
Panida Pongpanich MSC, MOCC, RCC
Panida is a Registered Clinical Counsellor with the BC Association of Clinical Counsellors and a Christian Counsellor. Panida has worked with children, youth, couples, and families who face a range of mental health and relationship concerns such as anxiety, depression, traumas, dissociation, family/marital conflict, self-esteem, identity, eating disorders, addictions, grief and loss, and spiritual development. Panida’s work is based on an integrative framework, utilizing a wide range of evidence-based therapeutic models. It is creative and intuitive stance to best meet each unique client’s needs and goals. Panida strives to build therapeutic alliances with clients which provide her clients with a safe, warm and judgment-free environment to discuss their most personal and intimate life struggles. She takes on a strength-based and culturally sensitive approach to help clients understand challenges presented, explore the underlying issues, develop new skills and capacities, support them through changing and healing processes, and facilitate growth.

Clinical Counsellor
Kathleen Thaler CD1, MACP, MALAT, RCC
Kathleen holds Masters degrees in both Counselling Psychology and in Learning and Technology. Her passion is working with adults and couples from diverse backgrounds, including military families who face a range of mental health concerns. Working in both French and English, she challenges clients to identify strengths and move towards goals through the integration of Solution-Focused Therapy and Dialectical Behaviour Therapy. With a recent background in delivering culturally-sensitive support to Indigenous youth, Kathleen's practice is rooted in advocacy. She believes in helping clients to find their own voice and path, as well as to increase their ability to handle life's changes and struggles. Kathleen is available for virtual and in-person sessions Wednesdays and Fridays.

Clinical Counsellor
Miranda Harvey MCC, RCC
Miranda holds a Bachelor of Arts degree in religious studies and history from the University of Victoria, and a Master of Counselling degree from City University of Seattle in Canada. She has years of experience as a crisis support volunteer for youth, and has also volunteered extensively as a counsellor for university students and adults. Miranda enjoys working with people of diverse backgrounds to situate problems in systems of influence, unveiling individuals' inner resources by collaborating on connecting their values and interests with their goals for meaningful transformation and life management. She is especially interested in helping individuals manage stress, anxiety, trauma, and pain; improve their relationships; navigate grief and loss; and become better friends with themselves. Co-creating a warm and safe environment imbued with curiosity and an eclectic therapeutic approach, Miranda is open to working with young adults to seniors of all cultural backgrounds, gender expressions, sexual orientations, and relationship styles. Evidence-based models (e.g., Narrative Therapy, Solutions-Focused Therapy, Existential Therapy, and Internal Family Systems) inform her work, and she uses tools like grounding, body-awareness, mindfulness, and humour. She is also inspired by music, writing, philosophy, folk traditions, and nature, and looks forward to learning what you are inspired by.

Clinical Counsellor
Heidi Nottelman B Hkin, MACP, RCC
Heidi holds a Bachelor of Human Kinetics from the University of British Columbia and has completed her Master of Counselling Psychology through Yorkville University. Heidi's history in physical rehabilitation informs her holistic approach to helping her clients discover the connection between physical, mental, and emotional health. She values a positive, respectful, and authentic therapeutic relationship as the foundation for a client's discovery of their inner strengths, values, and self-compassion. Heidi utilizes an integrated therapeutic approach drawing on solution-focused therapy (SFT), cognitive behavioral therapy (CBT), acceptance and commitment therapy (ACT), dialectical behavioral therapy (DBT), and psychodynamic modalities to meet the diverse needs of her clients. She is passionate about helping her clients discover meaningful healing and change, that fosters continued personal growth.

Clinical Counsellor
Tasia Holmes MACP, RCC
Tasia is a Registered Clinical Counsellor with a Master’s degree in Counselling Psychology from Yorkville University and a Bachelor’s degree in Social Sciences from the University of Victoria. Prior to counselling, Tasia worked as a Specialized Child and Youth Worker in group homes for 5 years, and as a Community Support Worker in a transition house for men with brain injuries for 3 years. From these experiences Tasia has gained skills and an ability to offer a calm, peaceful, consistent, and attentive presence for the people she works with. Tasia understands that life, family, and feelings can be messy, and no one is equipped to handle everything on their own. As social beings, we are not meant to. If things are feeling difficult, confusing, frustrating, uncomfortable, or scary, Tasia can offer a judgement free space where you will be met with unconditional positive regard, empathy, and acceptance. Sessions are primarily client directed, with opportunities to develop awareness of the self and unconscious thought processes, to gain intrapersonal and interpersonal skills, to lead problem solving with support, and to bolster authenticity and self-love.

Clinical Counsellor
Laura Di Castri MACP, RCC
Laura holds a Bachelor's degree in Sociology from the University of Victoria as well as a Masters of Art in Counselling Psychology from Yorkville University. She is a registered clinical counsellor in BC. Laura's background involves working with newcomers to Canada as well as women fleeing intimate partner violence. Through that experience Laura has been able to cultivate a strong foundation of advocacy and a knowledge of community resources. She values creating a positive therapeutic relationship with clients through a non judgemental and empathetic approach, with a particular focus on client strengths. She uses an array of theoretical approaches such as CBT, polyvagal therapy and solution focused therapy and believes in tailoring the therapeutic process to the unique needs of the client. Laura is passionate about the counselling process and exploring how she can work collaboratively with clients to increase wellbeing through acceptance, self-awareness and goal creation.
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Clinical Counsellor
Danielle McCann MACP, M.Ed, RCC
Danielle (she/her) recognizes the uniqueness of each person's story. She aims to provide an empathic space where clients can process thoughts and feelings, increase their capacity to cope with challenges and make meaningful changes. Using a strengths-based and trauma-informed approach, Danielle draws from Narrative Therapy, Internal Family Systems (IFS), Hope-Action Theory (HAT), Acceptance and Commitment Therapy (ACT), and Cognitive Behavioural Therapy (CBT). She supports clients who come to counselling for a wide range of concerns including managing post- traumatic stress responses, anxiety, depression, parenting and family concerns, career decision-making, burnout, and eco/climate distress. Danielle is an active member of the Canadian Counselling and Psychotherapy Association's Climate Informed Counsellors Chapter. She holds a Master of Education (M.Ed) in career development from the University of Southern Queensland and a Master of Arts (MA) in Counselling Psychology from Yorkville University.
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Clinical Counsellor
Erin Ticknor MACP, MACP, RCC
Erin (she/her) is an approachable and down-to-earth counsellor with a passion for connecting with clients through authenticity, compassion, and humour. She holds a Bachelor of Arts (BA) in Communication, Art, and Technology from Simon Fraser University and a Master of Arts in Counselling Psychology (MACP) from Yorkville University. Erin values the courage and self-awareness that clients already possess when they decide to pursue counselling. Erin acknowledges that relationships and environments strongly influence our emotional experiences and integrates this perspective into her client work. Her areas of interest include family and relationship dynamics, stress management, burnout, and navigating significant life changes. With experience supporting healthcare workers and first responders, she offers a safe, confidential, and culturally informed space where clients can work to renew themselves, their relationships, and their connection to life. Erin’s practice is guided by family systems theory, acceptance and commitment therapy (ACT), cognitive behavioural therapy (CBT), solution-focused therapy (SFT), and somatic techniques.

Clinical Supervisor
Laurie Truant MA, RCC
Laurie works with adults and couples experiencing a broad range of mental health concerns including depression, anxiety and stress, trauma, grief and loss, and spiritual concerns. Working alongside clients, Laurie’s theoretical approach integrates Person-centered Therapy, Cognitive Behavioral Therapy and Gottman Method Couples Therapy. She also provides clinical supervision to counselling student interns. Laurie’s background includes delivering counselling services in a residential alcohol and drug treatment centre, an outpatient eating disorders service and various community mental health agencies. As people are complex and wonderfully made, Laurie considers biological, psychological, social, and spiritual factors as she listens, empathizes and helps clients move toward their goals and a fuller life. Limited Availability.